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Hell's Kitchen Pickleball Club - Privacy Policy

 

Effective Date: 5/19/2025

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Hell’s Kitchen Pickleball Club ("HKPC," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, attend events, or otherwise engage with us online or offline.

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1. Information We Collect

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Mailing address

  • Emergency contact (for events or memberships)

  • Payment and billing information

B. Usage Information

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited on our website

  • Date and time of access

  • Referral source

C. Event and Membership Data

  • Registration details

  • DUPR or skill level (if applicable)

  • Attendance and participation history

  • Photos or videos taken at events (for promotional use with notice)

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2. How We Use Your Information

We use your information to:

  • Register you for events, clinics, leagues, or memberships

  • Process payments and send receipts

  • Communicate about upcoming events, promotions, or club updates

  • Improve our services, offerings, and user experience

  • Respond to inquiries or support requests

  • Ensure safety and compliance during in-person events

  • Share event photos/videos with participants and for marketing purposes (with notice)

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3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers (e.g., payment processors, email platforms, booking tools)

  • Partners or affiliates (with your permission or as needed for co-hosted events)

  • Law enforcement or regulators if required by law or to protect our rights

We require all third parties to respect your personal data and to process it in accordance with applicable laws.

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4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the personal information we hold about you

  • Correct or update your personal information

  • Request that we delete your data

  • Opt out of marketing communications at any time

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5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, or unauthorized access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your information for as long as needed to provide our services, fulfill legal obligations, or resolve disputes.

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7. Children’s Privacy

HKPC does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn we have collected such data, we will delete it promptly.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Hell’s Kitchen Pickleball Club
Email: info@hellskitchenpickleball.com
Address: 660 12th Ave 7th Floor, New York, New York, 10019

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